Vuzix M100 for HP’s New Remote Expert Service
Past announcements about a partnership between Vuzix and Pristine, a software provider for remote assistance with smart glasses, foretold of exciting new services for the users of the M100. In the press release Vuzix issued such a service comes to light. The HP Visual Remote Guidance (VRG) service offers remote hands-free collaboration between a customer with a need or problem, and an expert providing the solution via detailed audio/video guidance. HP spokespeople suggest that VRG will reduce both the time and cost to resolve issues.