The Conference for Leaders in Customer Success, Service & Support

Field Service – Amelia Island

Date of Event:

Aug 19-21 2019


Amelia Island, Florida


The Ritz-Carlton
Amelia Island, FL

Overview of event

Field Service launched in 2002 and has been dedicated to supporting the growth of the service industry ever since. What started off as 100 people in a room discussing the future of service has become 500 senior-level service executives being inspired while learning and developing their company as well as their careers.

“Field Service was a great conference! The speakers, panel members and round table participants were insightful and presented thought-provoking material which will help all of us stay on the cutting edge of service excellence. It was a good opportunity to network with peers and suppliers from throughout North America. I will definitely be back.” – Vice President Service, Gerber Scientific

The Networking: Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

The Content: is what sets Field Service apart from our competitors. We spend six months conducting research and developing the program. Content is guided by this research, as well as our Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.

The Venue: Field Service is always held at a top tier resort versus a convention center. At lunchtime, you’ll receive a full, three-course sit down meal. You’ll be treated as a VIP every minute. In short, we make sure you are educated and pampered at our events.

Customer Service: Our staff onsite are knowledgeable about the event and the industry. They know what you need and where you can get it. That’s because the Field Service staff is the event staff. WWe don’t hire temps and part timers to run the show, because the event is our business and delivering a great experience for you is imperative.

If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending Field Service is the best investment you can make. Guaranteed


Please download the Agenda here.

Registration and Fees

A range of options are available from Early-Bird discounts through to 3 Day Passes and team discounts. Take a look for more information and exciting offers.

Location and Travel

The Ritz-Carlton
Amelia Island



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