Overview of event
The Conference for Leaders in Customer Success, Service & Support
Field Service is where cross-industry service, support, and customer success leaders come together to build world-class operations. With forward-looking content and unique session formats, Field Service is designed to help you achieve service excellence and drive profitability.
Agenda
A full and comprehensive Agenda awaits all attendees. Find out more here.
Registration and Fees
A range of pricing options is available for this event from individual ticket prices for service and support executives through to ticket prices for solution providers. Check out the details here.
- Accommodation: Accommodation is not included in the above price packages. We have secured a special discount rate at the JW Marriott Desert Springs Resort & Spa for our attendees. Once registered, you will receive your hotel discount code from our customer service department.
- Speaker company discounts cannot be used in conjunction with group discounts
- A 6.35% sales tax will be added for Connecticut Residents.
- Solution Providers: Any service provider to service and support organizations – Including software vendors, technology vendors, solution providers, third party logistics providers, consultants or companies with primary revenues resulting from commissions, subscriptions and/or advertising. Worldwide Business Research reserves the right to enforce the rate for solution Providers.
- Our Customer Service team is based in New York, USA. We’re available at 646-200-7530 or [email protected] Monday-Thursday 9am – 5:30pm and Friday 9am – 5pm.
- Cancellation Policy: Any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another WBR conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by WBR for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. WBR reserves the right to cancel a delegate’s attendance at any time, for any reason. If WBR cancels your attendance, you will be entitled to a full refund of the fee paid.
Location and Travel
JW Marriott Palm Desert Resort & Spa
California
USA