Augmented Reality for Remote Worker Training and Collaboration
AR Post addressed the advantages and uses of Augmented Reality in an article earlier this week. The remote work sector has benefited from technologies such as AR training to ease the transition into working remotely due to COVID-19.
The example of online shopping is given to describe how AR works; customers can visualise how certain furniture would fit their living room via a virtual overlay. Multiple industries can be impacted by AR aside from customer service, such as manufacturing and healthcare.
AR training is extremely useful for any industry, as training is always a necessary step in employment. Benefits of AR training mentioned in the article include:
- Error reduction: AR enables supervision via a superior alongside each step of training, so they can provide guidance to struggling workers. A digital environment can be shared amongst colleagues or experts remotely, allowing for real-time image transfer during the walkthrough process. Elimination of real-time errors boosts client satisfaction, protecting the company’s reputation.
- Maximising profit and time: Implementing AR is of relatively low cost, as most individuals own AR-compatible devices such as mobiles phones, computers, and laptops. AR also eradicates geographical boundaries due to its remote nature, which further increases the number of potential candidates for the job, and allows for training multiple employees at a time.
In addition to training, AR can enhance existing work projects between employees. Collaboration is more accessible since location is no issue, and a group can work on a digital prototype before testing AR on a physical object. Client and customer relations are also made possible using AR due to visualisation, improving customer satisfaction and reducing returns.
The article concludes by stating that the sooner businesses integrate AR into their work environment, the faster they can receive the benefits. Adaptation to new technology is key.