Smart Connected Products Can Transform Companies

Many business leaders are beginning to detect patterns in their operations that can be traced to the introduction of the Internet of Things and IoT-enabled systems, “smart connected products.” But few leaders have gotten as far as Michael E. Porter, faculty member at Harvard Business School, and James E. Heppelmann, president and CEO of PTC, in eloquently conveying their thoughts about the necessary ingredients and the steps that could be taken to accelerate the trends that ultimately can transform a company.

In a follow up to their first article on the topic of smart, connected products published in Harvard Business Review in the fall of 2014, the authors describe how smart connected products can transform processes and people in modern companies, and by extension, their industries and markets.

The analyses shared in the article published in the October 2015 issue of Harvard Business Review provide enormous insights into the opportunities as well as the obstacles found on the new frontier of smart connected products. They also offer value for those who are planning or already introducing Augmented Reality as a complementary technology to IoT and connected products.

The authors conclude that across all industries that could be impacted by smart connected products, manufacturers are on the bleeding edge, leading the charge to change how business is done.

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