Field Worker Safety Can Improve with Augmented Reality

Putting trained professionals in the field is costly. Sending two to the same site is safer but may double the cost to the customer or service provider. The challenge of insuring lone workers may be reduced using smart glasses and cameras.

In this post on the Field Service News blog, Editor in Chief Kirk Oldland points out that field workers using Augmented Reality could receive urgent notifications or step-by-step instructions without diverting their attention to a tablet or paper manual. Furthermore, using hands-free displays, the worker’s both hands would be free and could prevent errors in high-risk environments such as on an electricity pylon or scaffolding.

The same post also suggests that “smart garments” worn by field service professionals could also play a role. Specially designed garments for field service professionals could be sending sensor data about the worker’s body and whereabouts as well as keeping cables hidden where they will not be caught by objects, and could store extra battery packs or accessories.

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