Why AR for Enterprise » Enterprise AR Use Cases

Cabin Crew Workflow

Description

AR-assisted cabin crew workflows enable cabin crew to receive live flight information, updates on delays, re-routings and bookings, which can be efficiently communicated to passengers. Ensures quality and efficiency of pre-flight cabin preparation and security checks of equipment. Permits quick scanning and recording of in-flight duty-free transactions. Provides crew with realistic training scenarios.

Crew can also film special events (e.g., national football team en route to World Cup), and participate in in-flight video conferencing and communication with other staff.

AR Technologies

AR-assisted cabin crew workflows use any technology for creation, detection, recognition and rendering. Display options that permit professionals to use both hands are highly preferred. The user interface can be speech recognition, gesture recognition, eye-gaze recognition or touchscreen.

Integration of AR-assisted cabin crew workflows with traveler record management systems in some scenarios and systems is desirable.

Benefits

  • Rapid and consistent access by cabin crews to most current records, instructions, policies or modules.
  • Reduced risk of errors and delays with rapid and efficient task completion during pre-, in- and post-flight workflows.
  • Increased safety for cabin crew members when performing their tasks.
  • Faster training scenarios.

Organizations

Cabin crew operating in the passenger airline industry.

Users

Members of cabin crew who serve passengers before, during and after flights and who could benefit from hands-free information updates.

Example Scenarios

  • Visualization of meal plans according to seating during meal service
  • Rapid scanning of credit cards and duty-free items during in-flight shopping